Website privacy notice

Scope and operator

This notice covers the public website at www.martoncareipa.com and the provider portal at portal.martoncareipa.com. Both are operated by Marton Care IPA, Inc.

The public website

The public pages are informational. When you visit, our hosting provider records standard server logs: your network address, browser type, the pages requested and the time. We use these logs for security and troubleshooting and keep them for a limited period.

The public pages set no cookies of their own and use no analytics, advertising or third-party scripts.

The provider portal

The provider portal is for organizations and practitioners that take part in the network. Online sign-in is not yet available. When it opens, signing in will set one session cookie, named ipa_session, which is necessary to keep you signed in and expires when the session ends. The portal will hold the account, credentialing and participation information that the network relationship requires, and will show each signed-in user only what their role permits.

Email inquiries

If you email us, we keep your message and your address in order to respond. Do not send patient information or credentialing documents by email. Contact us for approved submission instructions.

Purposes and service providers

We use the information described above to operate the website and the portal, respond to inquiries and keep the service secure. The website and portal are hosted on Google Cloud in the United States under agreements that govern how Google may process the data. We do not sell personal information.

Protected health information

We handle protected health information only for authorized purposes under the agreements and privacy requirements that apply to each relationship. The public website does not collect protected health information, and you should not send it by email.

How long we keep information

We retain personal information for as long as reasonably necessary for the purposes described in this notice and to meet applicable legal, contractual, audit and security requirements. Retention periods vary by record type. When information is no longer needed and applicable retention and preservation obligations have ended, we securely delete it or, where authorized, de-identify it under applicable standards. Protected backup copies expire under our backup retention schedule. Contact ipa@martoncare.com with questions about retention.

Privacy questions

Email ipa@martoncare.com.

Changes to this notice

Any change is posted here with a new effective date.